5 Ways to Kill Your Client / Designer Relationship

by Bianca Board on 4 April 2014

Famous actor and voiceover artist Harlen Hogan, made a famous quote: “You never get a second chance to make a first impression.”

But the only problem with this quote is that it implies to some that once you’ve made that first great impression, that you and the client are set for life.

And boy, through years of experience, I can tell ya, you ain’t. Once you’ve successfully landed your dream client, you need to keep them close to you on a tight leash to keep them happy. Because it only takes one mistake to potentially lose them. [read more...]

The 12 Pros and Cons of Outsourcing Key Jobs

by Bianca Board on 16 April 2014

If you’re the owner of a design business, you’re probably like me; driven, passionate, committed and determined to let your business take off.

Naturally it’s your baby, and often it’s difficult to shake off old habits. What old habits am I talking about? Well....

[read more...]

A Cheap & Easy Way To Get More Ideal Design Leads… Today!

by Bianca Board on 13 October 2014

If you had of told me a year ago to add Live Chat to our website to increase inbound leads I would have scoffed and probably said something like:

“Are you kidding? I don’t have time for that?!”

“Yeah right, who would manage it? Not me!”

“Good in theory but I don’t want to be bound to it day and night… I’m busy enough!” 

“Live Chat won’t work for us, we don’t get enough traffic.”

But earlier this year I decided to give it a go... just for a month I told myself. ONE month and then I’ll decide whether to keep it or throw it in the mounting pile of other 267 other marketing tactics I’ve tried and failed...

[read more...]